Your privacy is important to us. This notice (privacy notice) applies to personal information we collect from you when you use this site. If you’re a Magnet business relationship, or otherwise have a relationship with us, we may also have provided you with a separate privacy notice setting out how we use your personal information, which will also apply. You can also find that privacy notice by visiting the website for the product or services we provide you (www.magnetbv.nl) or by contacting  Magnet. 

Some of the links on this website may lead to other websites with their own privacy notices, which may be different to this notice, and you should read those notices carefully.

For the purposes of this privacy notice, the data controller is Magnet, Werkmansbeemd 8A, 4907 EW, Oosterhout, the Netherlands.  We’ve also set out contact details towards the end of this notice.

Information we may collect from you

• We may collect and process the following information about you:
  Information that you provide to us, for example when you fill out a contact or web form, or if you register to receive alerts or updates.

• Information that we obtain or learn, such as information about the browser or device you use to access this site, how you use this site and the pages you visit, traffic and location data

• We may also ask you for information if you experience problems when using this site. We may also ask you to complete surveys for research purposes, although you don’t have to respond to these.

• If we have an existing relationship with you, and we are able to identify you from information obtained or provided by your use of the site, we may associate those sets of information, for example to enable us to respond to a query you have submitted.

How we use your information

We’ll only use your information where we have your consent or we have another lawful reason for using it. Unless we say otherwise below, we’ll use your personal information on the basis that it’s within our legitimate interests in operating and maintaining the site, and providing you with site functionality and related services. We may use information provided or obtained via this site to:

• Respond to your queries and feedback (for example, if you’ve asked a question or submitted feedback via the site)

• Provide you with information, products or services you have requested or which we feel may interest you, unless you tell us otherwise

• Carry out our obligations from any contracts entered into between you and us

• Allow you to participate in any interactive features of the site

• Notify you about changes to the site

• Provide you with alerts or updates where you’ve consented to receive these by registering on the site

• Ensure site content is presented in the most effective manner for the device you’re accessing it from

• Undertake data analytics to learn more about how you and others interact with this site and with our advertising

• Detect and prevent misuse or abuse of this site or our services

We also use information to meet our compliance obligations, to comply with other laws and regulations and to share with regulators and other authorities that Magnet is subject to. This may include using it to help detect or prevent crime. We’ll only do this on the basis that it’s needed to comply with a legal obligation, it’s in our legitimate interests and that of others or to prevent or detect unlawful acts.

We may share your information with others including: other Magnet companies and any of our service providers; anyone else whose products and services you’ve requested; anyone who we’re under an obligation to disclose information to or where it’s in the public interest (for example to prevent or detect fraud, abuse of our site or services).

IP addresses

We may collect information about your computer (or mobile device), including where available your IP address, operating system and browser type, for system administration or for our own commercial purposes. This is statistical data about our users’ browsing actions and patterns.

Cookies

We use cookies and similar technologies to distinguish you from other users of this site, to improve your experience when accessing this site, and to improve the site. Detailed information on the cookies we use and the purposes for which we use them are set out in our Cookie policy.

How long we’ll keep your information

We keep information in line with the GDPR policy. For example, if you’re a Magnet website member, we’ll normally keep data for one year from the end of our relationship. We retain information to comply with legal or regulatory requirements or for our legitimate purposes, such as responding to enquiries, and may sometimes need to keep it for a longer period; if we don’t need to retain it for as long, we may delete, destroy or anonymize it sooner. This enables us to comply with legal and regulatory requirements or use it where we need to for our legitimate purposes such as dealing with any enquiries.

We may need to retain your information for a longer period where we need the information to comply with regulatory or legal requirements or where we may need it for our legitimate purposes, e.g. to help us respond to queries or complaints, fighting fraud and financial crime, responding to requests from regulators, etc. If we don’t need to retain information for this period of time, we may destroy, delete or anonymize it more promptly.

Transferring your information overseas

Your information may be transferred to and stored in locations outside the European Economic Area (EEA), including countries that may not have the same level of protection for personal information. When we do this, we’ll ensure it has an appropriate level of protection and that the transfer is lawful.

You can obtain more details of the protection given to your information when it’s transferred outside the EEA by contacting us using the details in the ‘More details about your information’ section below.

Your rights

You have a number of rights in relation to the information that we hold about you. These rights include:

The right to access information we hold about you and to obtain information about how we process it;

In some circumstances, the right to withdraw your consent to our processing of your information, which you can do at any time. We may continue to process your information if we have another legitimate reason for doing so;

In some circumstances, the right to receive certain information you have provided to us in an electronic format and/or request that we transmit it to a third party;

The right to request that we rectify your information if it’s inaccurate or incomplete;

In some circumstances, the right to request that we erase your information. We may continue to retain your information if we’re entitled or required to retain it; and,

The right to object to, and to request that we restrict, our processing of your information in some circumstances. Again, there may be situations where you object to, or ask us to restrict, our processing of your information but we’re entitled to continue processing your information and/or to refuse that request

You can exercise your rights by contacting us using the details set out in the ‘More details about your information’ section below. You also have a right to complain to the Dutch Autoriteit Persoonsgegevens by visiting https://www.autoriteitpersoonsgegevens.nl/ , or to the data protection regulator in the country where you live or work.

How we keep your information secure

We use a range of measures to keep your information safe and secure which may include encryption and other forms of security. We require our staff and any third parties who carry out any work on our behalf to comply with appropriate compliance standards including obligations to protect any information and applying appropriate measures for the use and transfer of information.

More details about your information

If you’d like further information on anything we’ve said in this privacy notice, or to contact our Data Protection Officer, contact us at magnet@xs4all.nl
This privacy notice may be updated from time to time, and you’ll always be able to find the most recent version on this site.

Last modified: 21 november 2019
GDPR 2018

Magnet

COOKIES

What are cookies?

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Cookies are small pieces of data that a website asks your browser to store on your computer or mobile device when you visit the website or certain pages. The cookie allows the website to “remember” your actions or preferences over time. Most browsers support cookies, but users can set their browsers to decline them and can delete them whenever they like.

Cookies will usually contain the name of the website where the cookie has come from, how long the cookie will remain on your device, and a value which is usually a randomly generated unique number.

Some cookies will be deleted as soon as you leave the website (the so-called “session cookies”), other cookies will remain stored on your computer or mobile device and will help us identify you as a visitor of our website (the so-called “permanent cookies”).

Why do we use cookies?

Cookies on our Website are used for a variety of different purposes.

We use cookies to improve the user-experience on the Website and to map your surfing behaviour (e.g. the pages you have visited and the time you spent on that page). Cookies make our Website easier to use and allow us to better tailor our Website to your interests and needs. Cookies are also used to help speed up your future activities and experience on the Website. We use cookies, for example, to remember your language preferences.

We also use cookies to compile anonymous, aggregated statistics that allow us to understand how our Website is being used and how we can improve our services.

Which cookies do we use?

We use first party and third party cookies:

First party cookies are cookies created by the Website itself. These cookies are used to optimize your user-experience.

Third party cookies are cookies created by parties other than the Website. Third party cookies in relation to our Website are Facebook, Twitter, LinkedIn and Google Analytics. Google Analytics is Google’s analytics tool which helps us understand how you engage with the Website. It may use a set of cookies to collect information and report Website usage statistics without personally identifying individual visitors to Google. The main cookie used by Google Analytics is the ‘___ga’ cookie.

Necessary cookies: These are required for the operation of our Website. They include for example cookies that enable you to log in.

How can you manage or delete cookies?

You can at any time manage or delete cookies using the settings on your internet browser, allowing you to refuse some or all cookies. Turning off cookies will limit the service that we are able to provide and may affect your user-experience. Deleting cookies may result in manually adjusting preferences every time you visit our Website. For more details about controlling and/or deleting cookies, visit the page corresponding to your browser for more information:

For other browsers, please consult the documentation provided by the browser operator.